Privacy Policy

Effective Date: January 1, 2026 | Last Updated: August 25, 2026

Welcome to Khatu Shyam Education and Charitable Trust ("we," "our," or "us"). We are deeply committed to safeguarding the privacy and personal data of our donors, volunteers, beneficiaries, and website visitors. This comprehensive Privacy Policy explains how we collect, use, process, and protect your information when you interact with our website, campaigns, and donation portals.

1. Information We Collect

To operate effectively and provide full transparency in our charitable operations, we collect the following categories of information:

A. Personal Identification Information (PII)

  • Identity Data: First name, last name, date of birth, and gender.
  • Contact Data: Residential/Billing address, email address, and mobile number.
  • Statutory Data (For Indian Donors): PAN Card details, Aadhaar details, or Passport details. This is legally required by the Income Tax Department of India for issuing 80G Tax Exemption certificates and FCRA compliance.

B. Financial & Transactional Data

When you make a donation to Khatu Shyam Education and Charitable Trust, your payment is processed securely through third-party payment gateways (e.g., Razorpay, PayU, BillDesk). We do not store your credit/debit card numbers or UPI PINs on our servers. We only retain transaction IDs, donation amounts, and date of payment for auditing and receipt generation.

C. Automated Technical Data

We automatically collect certain information when you visit our site, including your IP address, browser type, device information, and navigation behavior to improve our website's user experience.

Note on 80G Tax Receipts: PAN Card details are mandatory for donors wishing to claim tax deductions under Section 80G of the Income Tax Act, 1961. This data is strictly transmitted to the Income Tax Department and is not used for any other purpose.

2. How We Use Your Information

We use the collected data strictly for non-profit and charitable objectives, which include:

  • Processing your donations and issuing official 80G tax exemption receipts.
  • Registering you as a volunteer for our grassroots campaigns (Education, Health, Environment).
  • Communicating updates regarding the impact of your donations and upcoming field drives.
  • Complying with statutory, legal, and regulatory requirements laid down by the Government of India, including the Ministry of Home Affairs (for FCRA) and the Income Tax Department.

3. Data Sharing and Third-Party Disclosure

We absolutely do not sell, rent, or trade your personal information to any third party. Your data is only shared under the following strict conditions:

  • Service Providers: We share necessary data with trusted partners who assist us in operating our website, processing payments, and dispatching tax receipts (e.g., Payment Gateways, Email Servers).
  • Legal Authorities: We will disclose your information if required to do so by law, court order, or governmental agencies (such as filing annual returns to the IT Department).

4. Data Security Protocols

Your privacy is our utmost priority. We implement robust physical, electronic, and administrative security measures, including SSL (Secure Socket Layer) encryption, to protect your personal and financial data against unauthorized access, alteration, or destruction.

5. Cookies Policy

Our website utilizes "cookies" to enhance user experience. Cookies are small text files placed on your device to track preferences and website traffic. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, some parts of the site (like the donation portal) may not function properly without them.

6. Your Rights Over Your Data

As a donor or volunteer, you have the right to:

  • Request Access: Ask for a copy of the personal data we hold about you.
  • Request Correction: Ask us to rectify any incorrect or incomplete data (e.g., updating your address for receipts).
  • Opt-Out: Unsubscribe from our newsletters or campaign updates at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

7. Changes to This Privacy Policy

Khatu Shyam Education and Charitable Trust reserves the right to update this Privacy Policy at any time to reflect changes in legal requirements or our operational practices. Any changes will be posted on this page with an updated "Effective Date."

8. Contact Us

If you have any specific questions about this Privacy Policy, your data, or require assistance with your donation receipts, please contact our Grievance Officer:

  • Trust Name: Khatu Shyam Education and Charitable Trust
  • Address: 123, Khatu Shyam Marg, Bhayander East, Mumbai - 401105
  • Email: privacy@khatushyamtrust.org
  • Phone: +91 99870 66774